Becca's Roadmap | Issue 12: Hot Topics    

Chiefs,    

A new year brings new challenges as well as a new issue of Becca's Roadmap. It is Becca with the most recent game developments.    

Welcome to this first issue of 2024! We will continue to listen to the Community and remain open to addressing and resolving the most pressing issues.    

Now, let's get into the content of this issue and address the top five hottest pieces of feedback from last week:    

Excessive icons in the lower right corner of the screen    

We will reduce the number of icons on the screen in the upcoming 12.80 version. After the optimization, only the two most important weekly event icons such as "State Warfare," "King of the Hill," or "Reservoir Raid" will be displayed in the lower right corner of the screen.    

Other events such as "Crystal Mine" and "Azurtane Heist" will be accessible via the "More" menu. This modification is intended to give a cleaner, more intuitive game interface.    

No response from in-game feedback    

We understand your expectations for feedback responses and we sincerely apologize for any delays. Our customer support team requires time to evaluate and check your questions.    

For systemic issues, we usually compensate all affected players via in-game mail.    

If you have any special circumstances, it is recommended that you select the correct type when filing the issue to ensure prompt and suitable response.    

More use of the PTR    

We're always using the PTR to test new features, including recent additions like the "Reservoir Raid," withdrawal from "King of the Hill" registration, and the "Tactical Emotes."    

Moving forward, more content will be added to the PTR, allowing Community members to experience and provide feedback ahead of time, helping us to make more effective modifications and optimizations.    

Lag issue    

We are actively working to resolve the lag issue in "Azurtane Heist." We expect a significant improvement during the coming month to ensure that everyone has a smoother gaming experience.    

State Transfer and Merger Questions    

State Transfer and State Merger are normally scheduled at the conclusion of each season, or every three months.    

In the upcoming State Transfer, we intend to improve the Leading Server's algorithm to give a more equitable and reasonable experience.    

We are also in the process of planning for a State Merger.    

Specific details and changes will be shared in forthcoming Announcements.    

Becca gives New Year's greetings to all Chiefs, wishing you a year filled with wins in battle and life, as well as sunlight and joy. As always, we will remain by your side throughout the 2024 adventure, fighting each hurdle together. Please stay tuned for the next issue of Becca's Roadmap!    

It's your friend Becca here. See you next time!